Adlens VR ProOptics – FAQs

To complete your order, you will need to provide us with a valid prescription.
You have 3 options on how you submit this to us:

1. You know your prescription and can input the values into the above fields
2. You can attach a picture of your prescription and submit that with your order.
3. You can order your inserts and supply a prescription after your order.

Once we have a valid prescription, we can then process your order.
Please make sure you have inputted the correct data for each eye before purchasing your lens inserts.

Adlens ProOptics VR lens insert are only available for the following optical range:

SPHERE (SPH): -9.0D to +5.0D
CYLINDER (CYL): -4.00D to +4.00

(depending on your Sphere prescription)

Please provide only your Far / Distance prescription.

View our Prescription range table to check to see if your prescription is support.
Supported prescription range

You can follow our guide on

How to read your prescription to buy VR lens inserts

No, you do not need to provide your PD measurement when ordering Adlens VR ProOptics for Oculus Quest 1 & 2.

The Oculus Quest has an inbuilt system which willl adjust to your optimal PD position.
Please refer to your headsets original user guide on how to to do this

You can request your PD measurement from your optician, this is the most accurate way of obtaining your PD or you can get someone to measure it for you.

Check out our guide:

How to measure your Pupillary Distance (PD)

Yes. Our lenses are designed to correct for astigmatism.

Adlens VR ProOptics accommodate for the following CYLINDER range:

CYLINDER (CYL): -4.00D to +4.00
(depending on your Sphere prescription)

No, you can not because contact lenses prescriptions are not the same as eyeglasses prescriptions.
They differ because eyeglass lenses are placed further from the eye compared to contact lenses, which are applied directly on top of the cornea.

If you have both a near and distance prescription, please provide your distance prescription.

To make the lens inserts, we require your distance prescription as VR headsets focus at distance.

Our inserts are designed to integrate with your VR headsets own optical system, we use the
same optical principles as your regular eye glasses, most people will not notice any distortion of their view.

There is no discomfort when using Adlens VR ProOptics with your VR headset. Adlens VR ProOptics are designed not to impact wearing comfort but to increase immersion by removing the need to wear eye glasses.

Watch our video guide on how to install your Adlens VR ProOptics.

Select your headset:

Oculus™ Quest 1 & 2

Each Adlens VR ProOptics are easily identifiable as they have “R” and “L” markings on the side so you can identify them for installation.

Each set of Adlens VR ProOptics comes with its own microfibre cleaning cloth, simply use it to clean them as you would a pair of glasses.

For video guides and product support select your headset:

Oculus™ Quest

We recommend you leave them in your headset or use the supplied case.

Watch our video guide on how to remove your Adlens VR ProOptics.

Select your headset:

Oculus Quest 

We advise against doing this as they are not designed for this and doing so may damage the lenses, the lens holders.

Your prescription may change over time, we recommend you have your eyes tested by an eye care professional every 2 years.

Each Adlens VR ProOptics order comes with the following:

– Adlens VR ProOptics prescription lens inserts (R and L)
– Protective EVA storage case
– Microfiber cleaning cloth
– Installation and user guide

Our order leadtimes for Adlens VR ProOptics are:

Production Leadtime (15 working days)

Delivery Time (2-4 working days)

Please note. All timings exclude Bank Holidays and weekends.

Delivery timings are based on the shipping method selected at checkout.

You can track your order by signing into your Account

Adlens VR ProOptics are designed, assembled and shipped from the UK

Currently, we only ship to locations within the UK mainland & NI
We are looking to expand our shipping locations within 2021.

Please contact our support team for further information.
support@adlens.com

You can return your Adlens VR ProOptics within 30 days for a hassle-free refund.
Adlens VR ProOptics come with a 12 month replacement warranty against manufacturing defects.
If you are unhappy with your Adlens VR ProOptics please contact us as soon as possible.

To view our returns policy please click here