Returns & Warranty Policy
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In compliance with the UK distance selling guidelines you may cancel and return any products ordered on the website within 30 working days following the day your order is delivered to you. To cancel the contracted order please contact our Customer Support Team via live chat, email or telephone to initiate your return.
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You can return your Adlens VR ProOptics within 30 days for a hassle-free refund.
Adlens VR ProOptics come with a 12 month replacement warranty against manufacturing defects.
If you are unhappy with your Adlens VR ProOptics please contact us as soon as possible. -
You can return your item by following the below steps:
1. Contact us within the 30 days of receiving the product.
(either by logging into your account or contacting us via telephone or email)
2. Inform our customer services team that you would like to return the product.
3. Please tell us briefly why you are returning the product.
4. We shall send you a return postage label for you to print off.
5. Pack the goods well in its original packaging and all the accessories.
6. Attach the label to the package
7. Drop off the packaging at any Post Office.Post Office Branch Finder
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We will refund you within 28days of receipt of the returned items.
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Adlens VR ProOptics come with a 12 month replacement warranty against manufacturing defects.
If you are unhappy with your Adlens VR ProOptics, please contact us as soon as possible.